Service

Woodley Laboratory Diagnostics have specialist Technical Support and a dedicated Service Centres for QBC products, Horizon centrifuges and Vision microscopes, with repairs and services being carried out in-house. The QBC/Woodley Headquarter centre will also undertake in-house training for the service engineers of our nominated distribution partners; allowing them to become dedicated Service Centres for their area.

Technical Support

Woodley Laboratory Diagnostics has a Technical Support department staffed with Biomedical Scientists and Service Engineers, who work together with our distribution partners to deliver a proven high-quality after-sales service.

QBC Europe customers should contact their local distributor with their Technical Support queries.

Full training and support is available for all QBC equipment. For further details contact us with your requirements.

Repairs and Warranty Repairs

All warranty repairs must be carried out by Woodley Laboratory Diagnostics/QBC Europe.

Any repair or assessment carried out by a third party will invalidate the warranty.

For equipment not under warranty, please contact your local distributor for technical support. If the problem is not resolved at this stage, Woodley Laboratory Diagnostics has appointed a growing network of approved Official QBC Service Centres equipped to handle QBC repairs.